FAQ's

Where to contact us?

Any questions or order concerns can be directed to support@venomlashes.com. Please allow up to 48 hours for customer service to assist you.

Please do not comment order concerns on social media pages as we will most likely not see it due to too many comments, and we would like to deal with personal information through email.

What’s the processing time?

Processing can take 1-5 business days. This does not include shipping time.

 

How long does shipping take?

Please visit our Order Policy page for more information

How do I track my order?

Please visit our Order Policy page for more information

Can I modify my order?

Please visit our Order Policy page for more information

Can I cancel my order?

Please visit our Order Policy page for more information

Do we ship internationally? 

We currently ship internationally. Please be advised for international shipments there most likely will be an import fee or custom duty fee. This is not a shipping fee.

 

What’s our social media pages?

We are currently on Tiktok and Instagram @venomlashesx

How long does restock take?

Restock can take about 1-3 weeks